['Privacy Policy\n\nWelcome to our online platform provided by Crystal Clean Solutions UK Ltd. We are committed to protecting your privacy and ensuring the security of your personal data when you use our services, including residential cleaning, deep cleaning, carpet and upholstery cleaning, window cleaning, and end of tenancy cleaning. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.\n\nInformation We Collect \nWe may collect personal information that you provide to us directly when using our platform or services, such as your name, address, phone number, and payment details. Additionally, we may automatically collect technical data such as your IP address, browser type, and browsing activity to improve your experience on our site.\n\nUse of Your Information \nPersonal data collected is used solely to provide, manage, and improve our cleaning services, communicate with you regarding your bookings, and process payments securely. We may also use your details to comply with legal obligations and for internal administrative purposes.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. Your data may be shared only with trusted service providers who assist us in delivering our services, such as payment processors or database managers, under strict confidentiality agreements. We may disclose personal data if required by law or to protect the rights and safety of our company, customers, or others.\n\nData Retention \nWe retain your personal information only as long as necessary to fulfil the purposes stated in this policy or as required by law. Once your information is no longer needed, we securely delete or anonymise it.\n\nYour Rights \nUnder GDPR, you have the right to access, correct, erase, restrict, or object to the processing of your personal data. You may also have the right to data portability. To exercise these rights, please contact us in writing at our company address.\n\nSecurity \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Our team is trained to handle your information responsibly and securely.\n\nCookies and Tracking Technologies \nOur online platform uses cookies to enhance user experience and analyse site traffic. You can manage or disable cookies through your browser settings; however, this may affect some functionalities of our site.\n\nChildren’s Privacy \nOur services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children without parental consent.\n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for any updates.\n\nContact Information \nFor any questions or requests regarding your privacy or this policy, please contact us at:\n\nCrystal Clean Solutions UK Ltd \n45 Harcourt Road, Suite 2B \nBirmingham, West Midlands \nB12 9EY \nUnited Kingdom\n\nPhone: +44 121 555 7890\n\nThank you for trusting us with your cleaning needs. Your privacy is important to us.', 0.0010768000000000002, 'gpt-4.1-mini']